Registration
- Every patient who wishes to avail services at Medayu Hospitals and Clinics needs to be registered.
- Carry a valid photo ID (Aadhaar, PAN, Driving License, etc.) for registration.
- A QR code will be issued upon completion for seamless hospital access.
Pre-Admission
- Admission initiated upon consultant recommendation.
- Submit Admission Request Form to reserve room (allocation subject to availability).
- Reservation payment: Rs 10,000/- (refundable within 30 days).
- Insurance pre-approval assistance available if needed.
- Only one attendant allowed if required; single occupancy room must be selected.
Admission
- In-patient registration done on arrival; bed allotted.
- Patient and legal kin must sign consent forms.
- Deposit: 25% of expected charges (non-refundable, adjusted against reservation payment).
- Ward orientation and reassessment by RMO, including tests if necessary.
- Daily routine: ward rounds, treatment/procedure, medication, meals, visiting hours, bedtime.
- Patients must remain within hospital premises until discharged by doctor.
What to Carry
- Medical records: X-Rays, MRI, health histories, prescriptions, immunization records.
- Current medications.
- Comfortable clothes and footwear.
What NOT to Carry
- Jewellery & valuable items, large amounts of cash (safety not guaranteed).
- Responsibility for eyeglasses, hearing aids, dentures lies with patient.
- Sharps, weapons, and inflammable items are strictly prohibited.
Meals & Conduct
- Patient meals as prescribed; hospital serves balanced vegetarian meals.
- Attendant meals available on chargeable basis.
- Standard meals: Tea/Coffee, Breakfast, Lunch, Fruits, Dinner.
- Alcohol, smoking, drugs, chewing gum, and spitting are strictly prohibited.
- Hospital under CCTV surveillance; accurate info on allergies and habits requested.
Discharge & Follow-Up
- Discharge initiated on consultant recommendation after clearing dues.
- Patient receives detailed discharge summary, follow-up treatment plan, daily routine diet, and medical prescription.
- Physical copies of pending reports will be emailed or couriered as per preference.
- Ensure to carry all medical records brought during admission.
Visitors Information
- One attendant may stay with the patient 24X7 with an attendant pass.
- Other visitors allowed only during visiting hours: 5:00 PM - 7:00 PM for inpatient rooms.
- Patient medical records and condition are confidential; shared only with patient and next-of-kin.
- Immediate family members may approach reception desk to arrange convenient time to meet consultant if needed.
